e-Lace

About us

e-Lace is an unrivalled media agency offering a fully integrated customer service function dedicated for the LATAM gambling industry.

Our experience covers the full range of digital marketing services, helping customers’ gaming operations penetrate markets with proven online marketing strategies.

We provide all the services required to run a successful operation:

24/7 Customer Service

in English, Portuguese and Spanish

Chat Moderators

Sales and Loyalty

Quality Control

SEO

Social Media

Digital Marketing

Mobile Apps

Media Planning

Design

Content

Affiliates

Mission

e-Lace is a company specialized in the design, development and implementation of effective online marketing strategies. Our mission is to provide our know-how in the entertainment industry, game distribution and content for mobile and desktop platforms, allowing our clients to respond quickly and efficiently to the dynamics of the market, thus improving their competitiveness and productivity. Our professional services are distinguished by a personalized assistance, applying the best practices, processes and ultimate technologies available.

Vision

Consolidate ourselves as the leading company in the online services market, maintaining a demand level with processes of continuous improvement, based on innovation, quality and customer service.

Values

Commitment

We firmly believe that the path to success is built with commitment and an absolute transparency of our services. Our clients have a complete understanding of every step of our process and receive regularly updated reports. Our programs include distinct deliverables that you will be able to see and measure.

Integrity

Above all, we stand for integrity. We have confidence in the services we provide and only take clients we know we can help to succeed. If we cannot help our clients meet their goals, if our services are not right for our clients, we will let them know.

Team Work

At e-Lace we believe in the richness of teamwork, thus enhancing better interaction and customer service, being always available to meet your questions and needs. Quality and success in the online world, comes from true cooperation. Let us be your partners in success.

7.2

Billion People

39.5

Billion Dollars in the Gaming Industry

5%

Annual Growth

1

Global Market