Service

Training

Training becomes a fundamental pillar to nurture the knowledge that every employee must have to guarantee satisfaction for the end user.

 

Having expert personnel, with thorough training in everything relating to the service – product, Customer Service, Sales, Marketing, plus a strong communication skills, is the perfect combination to achieve the highest quality of service.

 

We provide training in several disciplines:

 

  • Product and service
  • Rapid adaptation to the world of work
  • Tools in customer service
  • Handling complaints and claims
  • Sales technique
  • Management of objections
  • Roll play