Training becomes a fundamental pillar to nurture the knowledge that every employee must have to guarantee satisfaction for the end user.
Having expert personnel, with thorough training in everything relating to the service – product, Customer Service, Sales, Marketing, plus a strong communication skills, is the perfect combination to achieve the highest quality of service.
We provide training in several disciplines:
- Product and service
- Rapid adaptation to the world of work
- Tools in customer service
- Handling complaints and claims
- Sales technique
- Management of objections
- Roll play